Cancellation & Refund Policy

Flower Orders

Once we receive your order, we start preparing for it right away, sourcing flowers just for you! For this reason, we require 48 hours notice in advance of the pick-up/delivery date to cancel your flower order. Flower orders canceled within 48 hours of being placed are eligible for a full refund.

Quality
Once flowers leave our shop premises/delivery vehicle, Flowers by Eryn. is no longer responsible for any damages incurred due to mishandling, transit, weather, etc. If you are unhappy with the quality of your arrangement please give us a call or email within 24 hours. In most cases, we will gladly replace the arrangement. No refunds or replacements will be made after this period. Nor will refunds or replacements be made based on improper flower care on the part of the recipient.

Workshops

We require a 48 hour notice for workshop cancellations.  

Refunds

All refunds will be processed within 7 days in the event of a return or cancellation.